Contact the Yellowbet editorial team

This page is the single contact point for the Yellowbet editorial team. We answer questions about our guides. Deposits that did not credit via Chapa or Telebirr, KYC reviews and bet settlement disputes go to the Yellowbet operator instead; we have no visibility into those systems.

Editorial topics

Corrections, unclear market explanations, outdated promo notes, typos and broken links. Suggestions for new guides — especially on how Chapa and Telebirr rails differ in practice — are welcome.

Operator topics

Cashier issues, bonuses, bet settlements, account limits, self-exclusion, closure.

How to reach us

Email the footer address ([email protected]). Subject tags accepted: article, report, responsible gambling, press and privacy. Paste the URL of the page you are commenting on; the desk replies within two working days.

The footer line "Operator assistance" points to the Yellowbet operator chat, which is the right door for Chapa/Telebirr cashier and casino-wallet questions.

Hours, language, style

English, East Africa Time. Each message read by a person.

Press and privacy

Press questions carry the press tag; data-protection requests carry privacy. The detailed procedure lives inside the Yellowbet privacy policy.